Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Custom and personalized orders may require 3–5 additional business days for crafting.
Shipping Method We ship all US orders via USPS Ground Advantage. Delivery typically takes 2–5 business days after processing.
Shipping Rates
- Standard shipping: $5.90
- Free shipping on orders over $15.00
International Shipping We ship internationally via USPS and DHL. Delivery times vary by destination (7–21 business days). International customers are responsible for any customs fees or import duties.
Tracking All orders include tracking. You will receive a tracking number by email once your order ships.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at info@yellowlilystudio.com within 7 days of the expected delivery date and we will make it right.